1. Who We Are
AskMe.Travel is an AI-powered travel planning platform operated by AskMe.Travel ("we," "us," or "our"). This Privacy Policy explains how we collect, use, and protect information when you use our website at askme.travel.
If you have questions about this policy, you can contact us at [email protected].
2. Information We Collect
Information you provide: When you interact with Compass, our AI travel guide, the questions and prompts you enter are processed to generate responses. We may log anonymized versions of these interactions to improve our service.
Usage data: We automatically collect certain technical information when you visit our site, including:
- Your IP address (used for analytics and abuse prevention)
- Browser type and version
- Pages visited and time spent on the site
- Referring website or source
- General geographic location (country/region level)
Travel preferences: If you use the My Travel Preferences panel, your selections (travel type, trip length, needs) are stored locally in your browser and are not transmitted to our servers unless you submit a conversation.
3. How We Use Your Information
We use the information we collect to:
- Provide and improve the AskMe.Travel platform and Compass AI guide
- Understand how visitors use the site and which features are most valuable
- Detect and prevent fraudulent or abusive activity
- Respond to your inquiries if you contact us directly
- Analyze travel trends and popular destinations to improve our content
We do not sell your personal information to third parties. We do not use your conversations to train external AI models.
4. Third-Party Services
AskMe.Travel integrates with several third-party services to deliver its features. Each has their own privacy practices:
- Anthropic (Claude AI) — Powers our Compass AI guide. Conversations are processed via Anthropic's API. See Anthropic's Privacy Policy.
- Google Places & Maps — Used to display destination photos and maps. See Google's Privacy Policy.
- YouTube (Google) — Used to display travel videos. See Google's Privacy Policy.
When you interact with embedded content from these services, their respective privacy policies apply.
5. Cookies & Local Storage
AskMe.Travel uses browser local storage (not traditional cookies) to remember your travel preferences and conversation state during your session. This data stays on your device and is not transmitted to our servers.
Third-party services embedded in our site (Google Maps, YouTube) may set their own cookies. You can manage cookies through your browser settings.
6. Data Retention
Session data and conversation logs are retained for a limited period for analytics and service improvement purposes, after which they are anonymized or deleted. Travel preference data stored in your browser remains until you clear your browser data or reset your conversation.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of personal data we hold about you
- Deletion: Request that we delete your personal data
- Correction: Request correction of inaccurate data
- Opt-out: Opt out of analytics tracking
To exercise any of these rights, please contact us at [email protected].
8. Children's Privacy
AskMe.Travel is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
9. Security
We implement industry-standard security measures to protect your information, including HTTPS encryption for all data in transit. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of AskMe.Travel after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
AskMe.Travel
Email: [email protected]